Shipping policy
Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We offer fast and reliable shipping across India:
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Standard Shipping: 4–7 business days
Delivery times may vary depending on your location and unforeseen circumstances such as weather, holidays, or courier delays.
Shipping Charges
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₹40 standard shipping charge on all orders
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real-time on the courier’s website.
International Shipping
Currently, Urban Psychotic ships only within India. International shipping may be available in the future.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact our customer support at hello@urbanpsychotic.com within 7 days of delivery. We will assist you with a replacement or refund.
Note:
Urban Psychotic is committed to ensuring your order reaches you safely and on time. Please ensure your shipping address is accurate to avoid delays.